Business

Vistara-Air India Merger: What Passengers Need to Know About Upcoming Changes

Important Dates and Changes that will be Made for Vistara Customers beginning From September 2024

The integration of Vistara with Air India is going swift and lot of changes are expected to happen in near future for passengers. After September 3, 2024, adjustments, cancellations or new bookings for travel on or after November 12, 2024 will not be possible through Vistara. The merger is anticipated to be completed shortly and the consolidation of the carrier proposed Vistara was planned to discontinue its operation on November 11, 2024.

Government Approval and Investment Details & Kinds of Industries Allowed in different States/UTs

Recent years witnessed the enhancement of FDI policy by Indian government which has permit the FDI of Rs 2,058. By Singapore Airlines was investing 5 crore to into the Air India Group. This made by the Tata Group is a significant development in the ongoing merger coming in an attempt to synergerize the groups aviation arm. India’s Tata Group’s full-service carrier Vistara, which had been a joint venture with Singapore Airlines, will be integrated into Air India another entity of the Tata Group.

What This Means for Vistara Flyers

For passengers who regularly fly with Vistara, here’s what to expect:For passengers who regularly fly with Vistara, here’s what to expect:

Booking Restrictions: Starting by September 3, 2024, Vistara will progressively cease taking bookings for travel starting from November 12,2024 .

Redirection to Air India: Starting November 11, 2024, operations will be effectively transitioned under Air India as the brand of all the Vistara flights. This means that it will not be possible to book a flight through this service in the future and all the bookings will have to be done through the website or the application of Air India.

Continuation of Normal Services: After the implementation of the schedule under flyinglicence, Vistara plans to offer its normalized services upto 11th November, 2024. Vistara on its part also assures passengers that it can be booked and used to get a flight during the period without any alterations.

Smooth Transition Promised

Both airlines have assured a smooth transition for passengers. Vistara’s customer service teams will be available to assist with any booking changes or queries related to the merger. Passengers who have already booked flights for dates beyond November 11, 2024, will be contacted directly to ensure a seamless transfer of their bookings to Air India.

Impact on Frequent Flyer Programs and Benefits

Frequent flyer miles and membership benefits with Vistara will be honored by Air India. The specifics of how these points will be transferred or redeemed will be communicated to members in due course. Passengers are advised to keep an eye on their emails or check both airlines’ websites for further updates.

Why the Merger? A Strategic Move by Tata Group

This merger is part of a broader strategy by the Tata Group to streamline its aviation holdings and create a stronger, more competitive airline under the Air India brand. With this consolidation, the Tata Group aims to enhance operational efficiencies, expand route networks, and offer a better overall experience to its passengers.

What’s Next? Looking Ahead

As the merger moves towards its final stages, both Vistara and Air India are working to integrate their systems, staff, and services. Passengers can expect more detailed updates on how this will affect their travel plans, frequent flyer programs, and other services in the coming weeks.

Stay tuned for further updates on the Vistara-Air India merger to know how these changes might impact your upcoming travel plans.

Summary of Key Dates:

EventDate
Last day for Vistara bookingsSeptember 3, 2024
Vistara ceases operationsNovember 11, 2024
Air India takes over Vistara fleetAfter November 11, 2024

Passengers are encouraged to check the official websites of both Vistara and Air India for the latest information and updates.

Official site of Air India: https://www.airindia.com/

Official site of Vistara : https://www.airvistara.com/in/en/travel-information/

Geethu Arun

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